California Disabled Fueling Assistance Available Times Sign - 12" x 12" - Outdoor Rated Heavy-Gauge Reflective Aluminum
Wording of Sign: Disabled Assistance Available From (start time) To (end time). Disabled individual's properly displaying a disabled person's plate or placard, or a disabled person's plate issued by the Department of Motor Vehicles, are entitled to request and receive service at the service station for which they may not be charged more than the self-serve price. For information regarding enforcement of laws providing for access to refueling services for persons with disabilities, you may call the California Assistive Technology System at: 800-390-2699
Fueling Assistance Available Times Sign
Americans with Disabilities Act: Assistance at Self-Serve Gas Stations
- Rated for 10-Plus Years Outdoor Service Without Fading
- Engineer Grade Prismatic Reflective Sign Face
- Heavy-Gauge .063 Rust-Free Aluminum
- Pre-Drilled Holes for Easy Mounting on Posts, Walls, Fences
California Disabled Fueling Assistance Available Times Signs are Laminated with 3M 1160a Anti-Graffiti and Anti-Weather Protection. If sign is tagged, graffiti can be washed off using mild detergent such as Simple Green. If a label is put on the sign face, the label can be peeled off without any damage to the sign face. Laminate also protects sign from harsh weather including high sun exposure.
People with disabilities may find it difficult or impossible to use the controls, hose, or nozzle of a self-serve gas pump. As a result, at stations that offer both self and full service, people with disabilities might have no choice but to purchase the more expensive gas from a full-serve pump. At locations with only self-serve pumps, they might be unable to purchase gas at all. The Americans with Disabilities Act (ADA) requires self-serve gas stations to provide equal access to their customers with disabilities. If necessary to provide access, gas stations must - Provide refueling assistance upon the request of an individual with a disability.
A service station or convenience store is not required to provide such service at any time that it is operating on a remote control basis with a single employee, but is encouraged to do so, if feasible. Let patrons know (e.g., through appropriate signs) that customers with disabilities can obtain refueling assistance by either honking or otherwise signaling an employee. Provide the refueling assistance without any charge beyond the self-serve price.
If you have additional questions concerning the ADA, you may call the Department of Justice's ADA Information Line at (800) 514-0301 (voice) or (800) 514-0383 (TDD) or access the ADA Home Page
. California Dept of Motor Vehicles Business and Professions Code Section 13660
13660. (a) Every person, firm, partnership, association, trustee, or corporation that operates a service station shall provide, upon request, refueling service to a disabled driver of a vehicle that displays a disabled person's plate or placard, or a disabled veteran's plate, issued by the Department of Motor Vehicles. The price charged for the motor vehicle fuel shall be no greater than that which the station otherwise would charge the public generally to purchase motor vehicle fuel without refueling service. (b) Any person or entity specified in subdivision (a) that operates a service station shall be exempt from this section during hours when: (1) Only one employee is on duty. (2) Only two employees are on duty, one of whom is assigned exclusively to the preparation of food. As used in this subdivision, the term "employee" does not include a person employed by an unrelated business that is not owned or operated by the entity offering motor vehicle fuel for sale to the general public. (c) (1) Every person, firm, partnership, association, trustee, or corporation required to provide refueling service for persons with disabilities pursuant to this section shall post the following notice, or a notice with substantially similar language, in a manner and single location that is conspicuous to a driver seeking refueling service: "Service to Disabled Persons Disabled individuals properly displaying a disabled person's plate or placard, or a disabled veteran's plate, issued by the Department of Motor Vehicles, are entitled to request and receive refueling service at this service station for which they may not be charged more than the self-service price." (2) If refueling service is limited to certain hours pursuant to an exemption set forth in subdivision (b), the notice required by paragraph (1) shall also specify the hours during which refueling service for persons with disabilities is available. (3) Every person, firm, partnership, association, trustee, or corporation that, consistent with subdivision (b), does not provide refueling service for persons with disabilities during any hours of operation shall post the following notice in a manner and single location that is conspicuous to a driver seeking refueling service: "No Service for Disabled Persons This service station does not provide refueling service for disabled individuals." (4) The signs required by paragraphs (1) and (3) shall also include a statement indicating that drivers seeking information about enforcement of laws related to refueling services for persons with disabilities may call one or more toll-free telephone numbers specified and maintained by the Department of Rehabilitation. By January 31, 1999, the Director of the Department of Rehabilitation shall notify the State Board of Equalization of the toll-free telephone number or numbers to be included on the signs required by this subdivision. At least one of these toll-free telephone numbers shall be accessible to persons using telephone devices for the deaf. The State Board of Equalization shall publish information regarding the toll-free telephone numbers as part of its annual notification required by subdivision (i). In the event that the toll-free telephone number or numbers change, the Director of the Department of Rehabilitation shall notify the State Board of Equalization of the new toll-free telephone number or numbers to be used.